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Policies
Cancellation Policy for the Activities
- 14 to 8 days: 50% of the total package price is refundable
- 0-7 days: No refund
- Non-Show: No refund
Cancellation Policy for the Packages
We understand that travel plans can change. Below is our cancellation policy for all package tours:
- More than 30 days before arrival: Full refund
- 21–30 days before arrival: 50% of the total package price is refundable.
- 0–21 days before arrival: No refund
Changes or Cancellations by Us
- In case of unforeseen circumstances (extreme weather, safety concerns, or events beyond our control), we reserve the right to modify the itinerary or offer an alternative date.
- If we must cancel the trip entirely, you will receive a full refund or the option to reschedule.
Refund Process
- Refunds will be processed within 15 days after the cancellation request.
- Payments made via credit card or bank transfer will be refunded through the same method.
For any cancellations or modifications, please contact us as soon as possible